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Privacy policy

Privacy Policy

Effective Date: September 10, 2026

This Privacy Policy describes how GILDLAMPS INC ("GILDLAMPS", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit, use, or make a purchase through https://gildlampsinc.com/ (the "Site"), communicate with us, or otherwise use our services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Services.

Business Information

Legal Business Name: GILDLAMPS INC
EIN: 30-1484484
Business Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Email: info@gildlampsinc.com

Personal Information We Collect

Depending on how you interact with our Services, we may collect personal information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Product selections and shopping activity
  • Account information, if you create an account
  • Customer service communications
  • Return, refund, warranty, or after-sales information
  • Device, browser, IP address, and website usage information
  • Cookie and similar technology information
  • Marketing and advertising interaction information
  • Information you voluntarily provide through forms, customization requests, reviews, Trade Program inquiries, or other communications

Payment information is processed by Shopify and applicable payment service providers. GILDLAMPS INC does not directly store complete payment card numbers or card security codes.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, contact us, submit a form, request customization, apply to a program, or otherwise communicate with us
  • Automatically through cookies, pixels, device information, and similar technologies
  • From Shopify and other service providers that help us operate our store
  • From payment, shipping, logistics, analytics, advertising, fraud-prevention, and other business partners where applicable

How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and manage orders
  • Process payments and help prevent fraudulent transactions
  • Provide shipping, tracking, and delivery information
  • Process returns, refunds, warranty requests, replacement-part requests, and customer service inquiries
  • Provide product, customization, and Trade Program support
  • Communicate with customers regarding orders or Services
  • Maintain, secure, troubleshoot, and improve our website and Services
  • Measure website performance and customer interactions
  • Provide marketing or advertising where permitted
  • Comply with applicable legal, tax, accounting, and regulatory requirements
  • Protect our customers, business, website, and Services from fraud, abuse, or security threats

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember customer preferences, understand website usage, maintain security, measure performance, and support marketing and advertising activities where permitted.

Where required, customers may manage applicable cookie preferences through the privacy or cookie controls made available on our Site.

Certain cookies and technologies may be necessary for essential website functions such as shopping cart operation, checkout, fraud prevention, security, and account functionality.

How We Disclose Personal Information

We may disclose personal information to service providers and business partners where reasonably necessary to operate our Services, including:

  • Shopify, which hosts and supports our online store
  • Payment processors
  • Shipping carriers and logistics providers
  • Customer service providers
  • Website hosting, security, and technology providers
  • Analytics and advertising providers where applicable
  • Professional advisers such as accountants, legal advisers, or auditors where necessary
  • Government authorities or other parties when required by applicable law

We may also disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable law.

Shopify

Our online store is hosted using Shopify. Shopify may collect and process personal information as necessary to provide ecommerce, payment, security, analytics, fraud prevention, and other services used in connection with our store.

For more information regarding Shopify's privacy practices, please review Shopify's Privacy Policy.

Targeted Advertising and Privacy Choices

Depending on your state or jurisdiction of residence, you may have the right to opt out of the sale or sharing of your personal information for cross-context behavioral or targeted advertising where applicable.

To exercise an applicable opt-out right, submit a data privacy request, or appeal a decision regarding your personal information, please contact us at info@gildlampsinc.com with the subject line "Privacy Request".

We will verify and process applicable requests within the timeframe required by applicable law.

Where applicable, we honor recognized browser-based opt-out preference signals, such as the Global Privacy Control (GPC), when received and supported by our configured customer privacy settings.

Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy or portability of certain personal information
  • Opt out of certain sale, sharing, or targeted advertising activities where applicable
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions regarding a privacy request where applicable
  • Exercise applicable privacy rights without unlawful discrimination

These rights are subject to limitations and exceptions under applicable law.

How to Submit a Privacy Request

To exercise an applicable privacy right, please contact:

Email: info@gildlampsinc.com
Subject: Privacy Request

To protect customer information, we may need to verify your identity before completing certain privacy requests. We will request only information reasonably necessary for verification.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request appropriate documentation demonstrating the agent's authority.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining transaction and order records, providing customer service, complying with tax and legal obligations, resolving disputes, preventing fraud, and enforcing applicable agreements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

International Data Processing

We and our service providers may process personal information in countries or regions other than where you reside.

Where required by applicable law, appropriate measures may be used to protect personal information transferred between jurisdictions.

Third-Party Websites and Services

Our Site may contain links to third-party websites, applications, or services that we do not control.

This Privacy Policy does not govern the privacy practices of independent third parties. We recommend reviewing the privacy policies of any third-party services you choose to use.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us at info@gildlampsinc.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies, or legal obligations.

The current version will be posted on this page together with the applicable effective or updated date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact:

GILDLAMPS INC
EIN: 30-1484484
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States

Email: info@gildlampsinc.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST