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About Us

GILDLAMPS

Trade Name: GILDLAMPS
Legal Business Name: GILDLAMPS INC
EIN: 30-1484484

Business Address:
7901 4th St N, Suite 300
St. Petersburg, FL 33702
United States

Email: info@gildlampsinc.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Our Lighting

Our collection includes chandeliers, pendant lights, wall sconces, ceiling fixtures, and other decorative lighting designed for a range of residential and interior settings.

We focus on providing clear product information, practical specifications, material details, dimensions, finishes, and customer support so customers can better understand each fixture before making a purchase.

Lighting does more than illuminate a room. It influences atmosphere, proportion, comfort, and the overall character of an interior. For this reason, we aim to provide useful and accurate information about each product before purchase.

Materials & Product Details

Our lighting collection may include products featuring glass, crystal, stone, metal, alabaster, wood, and other decorative materials or finishes, depending on the applicable fixture.

We make reasonable efforts to describe product materials and finishes accurately on each product page.

Natural materials and handcrafted or decorative components may show reasonable variations in color, texture, veining, pattern, or appearance. These variations can be part of the individual character of the applicable material or production process.

GILDLAMPS
GILDLAMPS
GILDLAMPS
GILDLAMPS
GILDLAMPS
GILDLAMPS

Quality & Order Preparation

Before shipment, orders may undergo applicable product preparation, visual inspection, component review, packaging inspection, and final shipment preparation.

For lighting fixtures containing fragile components such as glass, crystal, stone, or decorative parts, appropriate protective packaging may be used to help reduce the risk of damage during transportation.

We also review applicable product specifications and order details as part of the preparation process before dispatch.

What We Value

Transparency

We aim to provide clear product pricing, shipping information, return terms, product specifications, and customer service information so customers can review important purchase conditions before placing an order.

Accurate Product Information

We make reasonable efforts to provide accurate product dimensions, material descriptions, finishes, specifications, and photographs.

Customer Support

Our customer support team assists with product questions, order information, shipping, returns, customization inquiries, and after-sales support.We aim to respond to customer inquiries within 24 business hours.

Secure Payments

Payments are processed through secure third-party payment providers available through our online checkout.

Shipping & After-Sales Support

We provide order tracking information when available after shipment and assist customers with shipping, delivery, damaged-product, missing-component, return, and refund inquiries.

If a lighting fixture arrives with an issue, customers may contact our support team with the order number and applicable photographs or video so that we can review the situation and provide an appropriate resolution.

For complete terms, please review our Shipping Policy and Refund Policy.